Overview:

Being well groomed should not be a requirement but a necessity. Good grooming puts customers at ease and makes front-line staff feel confident, leaving a positive and lasting impression in the minds of the public. This training aims at providing participants with the knowledge and skills necessary to achieve a consistent and immaculate professional image at all times.

Who Should Attend?

Front-line, back-end support staff and anyone in contact with clients and prospects.

How Will You Benefit?

By the end of this programme, participants should be able to:

• Develop a professional image in accordance with the organisation’s image and branding
• Understand the importance of personal hygiene, as the first step to good grooming
• Learn how to manage your image with strategic makeover tips Use the right colour and wardrobe appropriate for business occasions
• Understand the importance of projecting a positive image through poise and posture